<?xml version='1.0' encoding='utf-8' ?>
<idea>
  <id>4562</id>
  <created-at>2009-12-28 18:06:26 UTC</created-at>
  <inappropriate-flags>4</inappropriate-flags>
  <rating>2</rating>
  <title>Ease up on selling product warranties</title>
  <description>I would enjoy buying a big ticket item a little better if the sales person would not put the pressure on toward the end of the sale to purchase an additional add on product warranty. I never end up purchasing one and the added sales pressure is a turn off to a final sale. If I want the warranty, I will ask. It makes it too obvious these are part of some sort of commission plan for the employee</description>
  <inventor>
    <id>1745</id>
    <name>mattliptak</name>
    <created-at>2009-12-28 18:00:06 UTC</created-at>
    <contribution-points>24</contribution-points>
    <admin>false</admin>
  </inventor>
  <tags>
    <tag>
      <id>3277</id>
      <name>add on warranty</name>
    </tag>
    <tag>
      <id>3278</id>
      <name>employee commission</name>
    </tag>
    <tag>
      <id>3276</id>
      <name>product warranty</name>
    </tag>
  </tags>
  <comments>
    <comment>
      <id>2758</id>
      <idea-id>4562</idea-id>
      <created-at>2010-02-09 03:18:59 UTC</created-at>
      <inappropriate-flags>1</inappropriate-flags>
      <text>Sales associates don't work on commission. Black Tie Protection is a great value for many customers.</text>
      <author>
        <id>1930</id>
        <name>adamstoffel</name>
        <created-at>2010-01-29 16:37:42 UTC</created-at>
        <contribution-points>6</contribution-points>
        <admin>false</admin>
      </author>
    </comment>
  </comments>
</idea>
