Best Buy IdeaX

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Comments

adamstoffel

Posted about 3 hours ago in response to Ease up on selling product warranties

Sales associates don't work on commission. Black Tie Protection is a great value for many customers.

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adamstoffel

Posted about 3 hours ago in response to Giving access to your employees

Goodtimes209, most of the time, restocking is taken care of automatically based on inventory levels. Typically a product is out of stock because of some kind of hold up on the manufacturer's end. The warehouses are very efficient at getting they product they have instock out to stores.

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adamstoffel

Posted about 3 hours ago in response to Insignia Android Tablet - designed by employees and customers

As this continues to develop, I'm liking the idea more and more. As something that we can use in store, this device needs to be easy, quick, ergonomical, and fairly tough (how rough are most employees on telexons?).

From the consumer point of view, putting a gobi chip in the device opens up AWESOME possibilities for our customers, and for margin $. Something like that could even open this device up to our business customers. If we'd love it to work with our customers, wouldn't any other business owner?

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Michael Sander

Posted about 8 hours ago in response to Insignia Android Tablet - designed by employees and customers

Scott,

I think Android app development is potentially a great revenue stream. There are so many opportunities that open up when we start down that path as well. It has been said here before, but developing a Napster app would be one of the first things we should do when developing a tablet with an Android operating system. By allowing customers to purchase songs through a device has been a large boon for Apple (iPod touch/iPhone).

By using these in store we could reduce the number of computers we lease from IBM, eventually reducing the need to lease kiosks and registers all together depending on how well we use the tablets in the field. This may not be a revenue stream, but is a reduction of our yearly costs which effects the bottom line in a positive manner.

The most revenue would likely come from the accessories, services, and services plans.

I personally would like to see all of the accessories come from Rocketfish (just as a separation of brands). There would be accessories like Keyboards, Cases, chargers, headphones, speakers, projectors, docking stations, arm bands (to strap to the forearm), video game style controllers, pocket portable printers, cables, etc. which will all carry margin and allow for the same external customization that is possible internally with Android.

Services may include training, data backups, virus removal (not a large problem yet, but may become one as the operating system grows).

Service plans are a must on this device. We really need to carry an ADH, just like on notebooks. I can easily see a tablet being dropped, cracked, smashed, spilled on in many of it's uses. These plans would be a huge win-win for the customer and for Best Buy.

Just a final mention of app development. This would be huge for Best Buy to get into whether we end up developing an Android tablet or not. The number of Android powered devices are growing exponentially and now would be a great time to jump onto that band wagon. I could see a business model that takes ideas for apps and splits the profits with those who suggested it.

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Coral

Posted about 11 hours ago in response to Why can't I upgrade the memory in-store on a new laptop purchase?

Hi baseballnpink -

Our in-store Geek Squad agents should be able to help you out with an install on hardware on your new laptop at the time of purchase. Of course, what they're able to upgrade your laptop to as far as memory will depend on the laptop that you purchase, and not all laptops have upgradeable memory either. You can check out more about Geek Squad services computer hardware install services here: http://bit.ly/d7lptq.
>
Thanks, Coral

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Coral

Posted about 11 hours ago in response to Custom Gift Card Values

Hi University of Pi -

Thanks for sharing your ideas here on IdeaX!

If you shop in any of our Best Buy store locations, they can add any amount you choose to a gift card. On BestBuy.com, however, we do offer only in specific denominations.

~Coral

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baseballnpink

Posted 1 day ago in response to Link Rewards Zone login to IdeaX login

I agree. It makes little sense that I could not access this by using my regular bestbuy.com log-in without having to sign up separately for IdeaX...I thought the whole idea was to get ideas from your customers, and now, do you actually know the ideas you're getting are from your customers?

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baseballnpink

Posted 1 day ago in response to Option to select "Another person is picking up this order" on BestBuy.com

I completely agree. This would have been a real help recently when I purchased my son a laptop. Initially, I wanted to purchase the laptop on the website and have it available for him to pick it up at his local Best Buy store, since he lives several hours away, but after reading the fine print, realized this wasn't possible. I understand the idea behind having to show ID and the credit card used for purchase is to prevent fraud somehow, but it seems to me that a simple PIN number or password, or even his driver's license number entered at the time of purchase would be a reasonable work around.

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baseballnpink

Posted 1 day ago in response to Backlit Keyboards Are Necessity

I agree. As a writer, I often find myself needing to use my laptop in low-light situations., so I am actively in the market for a new laptop with this feature, even though there is nothing whatsoever wrong with my current laptop...

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University of Pi

Posted 1 day ago in response to Pay Online

you can buy them online
(read you should buy ones that have $0.01 each or one that has the exact amount you need... ohh wait no option for that yet only $5 cards)

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University of Pi

Posted 1 day ago in response to Change Shopping Carts

thoose taller ones they have at grocery stores but maybe 50% longer so you could fit a big box with say a computer, gaming console or rock-band inside

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University of Pi

Posted 1 day ago in response to Reward zone app

android app is now available
froyo and eclair compatible

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University of Pi

Posted 1 day ago in response to Promote Best Buy Recycling.

bestbuy should have free recycling of all electronics at all stores

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University of Pi

Posted 1 day ago in response to Free Wifi in the stores

put free wifi in and people won't get as made about waiting in line for customer service after the holidays

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University of Pi

Posted 1 day ago in response to Get rid of those stupid plastic boxes that are way too hard to open

get the easy open clamshell packaging instead of the old school

the new kind tears easily without saws

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University of Pi

Posted 1 day ago in response to Insignia Android Tablet - designed by employees and customers

snap on keyboard dock that folds up into a netbook like device

@scott target audience is the ipad's appeal but with android
-ipad on steroids so to speak
the price should be around $300 - $500 for consumers
more likely $500

BestBuy doesn't need to make apps
-but a bestbuy app that worked like bestbuy.com with a cool optimized interface would be really cool

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University of Pi

Posted 1 day ago in response to Add linux fast web, email, photo, calendar access like HP Quickweb or ASUS ExpressGate to fully loaded laptop idea

as long as it dual boots with linux it would be awesome
look at the asus netbook that has android and xp

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OpenBoxKingdotcom

Posted 1 day ago in response to Open Box Item Listing on bestbuy.com

Go to http://www.OpenBoxKing.com. Where Retailers post their open box products.

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Agent 8450

Posted 2 days ago in response to Geek squad

Coral is correct. You should not be charged for the Geek Squad to look at your machine at all. Diagnostics are covered by Manufacturer Warranties and by our Black Tie Protection if purchased.

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